How Synapse Performance collects, uses, and protects your personal information when you train with us, book a session, or contact our coaching team.
When you fill out our contact form, book an initial movement assessment, or email us directly, we collect the information you provide: your name, email address, phone number, and the content of your message. If you become a client, we may also record training-related details you share with us, such as your training history, injury background, and sport. We do not collect payment card numbers on this site; any billing is handled separately and securely.
We use your contact details to respond to your enquiry, schedule assessments and training sessions, and send you information about your program. If you opt in, we may send occasional updates about coaching availability or new training blocks. We do not sell your personal data to third parties, and we do not use your information for advertising or marketing purposes beyond our own services.
Like most websites, we collect basic technical information automatically, including your browser type, device type, and pages you visit. This helps us understand how visitors use the site and improve our content. We use analytics tools that may set cookies to track session activity. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
Your personal information is stored on secure servers and is only accessible to our coaching and administrative team. We may share data with service providers who help us operate the site, such as hosting providers, email services, and analytics platforms. These providers are contractually obligated to protect your data and may only process it to deliver their services to us. We do not transfer your data outside the jurisdiction where our services operate unless required by law.
You have the right to request access to the personal data we hold about you, ask for corrections if anything is inaccurate, and request deletion of your data where applicable. You may also withdraw consent for marketing communications at any time by contacting us. To exercise any of these rights, email us at info@synapsesperformance.com and we will respond within a reasonable timeframe.
We are committed to honest communication. We do not make false claims about training outcomes, fabricate athlete endorsements, or present ourselves as affiliated with any official sports body or brand. Any results mentioned on this site are illustrative of general coaching principles, not guarantees of individual performance. If you have concerns about how your data is handled, contact us directly and we will address them transparently.
For any privacy-related questions, requests, or concerns, reach out to us at info@synapsesperformance.com or call +91 474 0635104. You can also write to us at 22, Mohanlal Society, Chinchwad Meerut - 347783. This policy was last updated on the date of publication and applies to all pages on this site.